Last updated: May 2026 — Wajedweb SARL
Article 1 — Overview and Publisher
Nordvity is a booking platform for tourist activities in northern Morocco, operated by Wajedweb SARL, a company incorporated under Moroccan law with its registered office in Morocco. Wajedweb SARL is responsible for the design, hosting, and technical management of the nordvity.com platform.
Digital marketing and lead management operations are handled by Leadrogen, a business partner of Wajedweb SARL.
Online payments are processed by Zazu, an authorized payment partner. All financial transactions conducted on Nordvity are subject to Zazu’s terms and conditions.
Article 2 — Acceptance of Terms
Access to and use of the Nordvity platform imply full and unconditional acceptance of these Terms and Conditions of Use. Users who do not wish to be bound by these terms must immediately cease using the service.
Article 3 — Services Offered
Nordvity connects tourists and travelers with verified local service providers in northern Morocco (water sports, excursions, accommodations, restaurants). The platform offers:
- Browsing and booking tourist activities
- Management of reservations via a secure dashboard
- Secure online payment via Zazu
- Reservation confirmation and notifications via email and WhatsApp
Nordvity acts as an intermediary between the user and the service provider. Nordvity is not responsible for the performance of services by its partners.
Article 4 — Booking and Payment
All reservations made on Nordvity are subject to availability as confirmed by the service provider. Online payments are processed by Zazu, a certified payment partner. The user’s banking information is never stored on Nordvity’s servers.
Nordvity charges a commission of 10% to 25% of the booking amount on each transaction. This commission is included in the price displayed on the platform.
Article 5 — Cancellations and Refunds
Cancellation terms are set by each service provider and listed on the offer page. In the absence of specific terms, Nordvity’s default policy applies:
- Cancellation more than 48 hours in advance: full refund
- Cancellation between 24 and 48 hours: 50% refund
- Cancellation less than 24 hours in advance: no refund
All refund requests must be sent to contact@nordvity.com.
Article 6 — User Obligations
The user agrees to:
- Provide accurate information at the time of booking
- Comply with the service provider’s terms and conditions
- Not use the platform for fraudulent or illegal purposes
- Not attempt to contact the service provider directly to circumvent Nordvity’s commission
Article 7 — Obligations of Partner Service Providers
Service providers listed on Nordvity agree to:
- Comply with Moroccan laws applicable to their business
- Hold the required licenses, permits, and insurance
- Honor reservations confirmed through the platform
- Pay Nordvity the commission agreed upon in the contract
Article 8 — Intellectual Property
All content on the platform (text, images, logos, source code) is the exclusive property of Wajedweb SARL or its partners and is protected by intellectual property laws. Any reproduction, even partial, is strictly prohibited without prior written authorization.
Article 9 — Limitation of Liability
Wajedweb SARL shall not be held liable for any direct or indirect damages resulting from the use of the platform, a service interruption, or a partner’s failure to perform a service. Nordvity’s liability is limited to the amount of the reservation in question.
Article 10 — Governing Law and Jurisdiction
These Terms of Use are governed by Moroccan law. Any dispute regarding their interpretation or enforcement shall be submitted to the competent courts of the Kingdom of Morocco, unless an amicable resolution is reached within 30 days.
Article 11 — Contact
For any questions regarding these Terms of Use, please contact Wajedweb SARL at: contact@nordvity.com